Our Privacy Policy
Synapse Tutoring does not fall under the Privacy Act 1988 (Cth) or the Privacy and Personal Information Protection Act 1998 (NSW), however we’re still committed to protecting your personal information.
What information do we collect?
The personal information that we collect depends on how you may interact with our website to access different services. This may include: name, email address, phone number, student year level, student school subjects, student learning abilities and suburb of residence.
How do we collect your information?
We primarily collect information via your input into forms on our website, such as enrolment for tutoring. We also collect cookies from your computer which enable us to tell when you use the website and customise your website experience. As a general rule, it is not possible to identify you personally from our use of cookies.
Why do we collect your information?
We collect your personal information so that we can contact you and provide the services that you request to the best of our ability. This includes both enquiries, registrations for one-off services or ongoing contact when enrolled with a tutor. We do not use your contact information for marketing or other purposes that you haven’t explicitly requested.
How do we store, use and share your information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Your information may also be stored in other computer systems for other purposes such as delivering invoices. Apart from Wix.com, we do not share your personal information with other third parties.
Consent and Complaints
If you wish to withdraw consent for us to use or store your information, or you have any concerns regarding our implementation of this policy, please feel free to contact us at contact@synapsetutoring.com.au
We reserve the right to update this privacy policy at any time to continue to improve our services. If we make changes, we’ll notify you that it has been updated so that you’re aware of how we handle your personal information.